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Pvt T. Jenkins

monitor going black

Question

My monitor appears to be going black. as if someone is turning it off. I have the most up to date driver, my motherboard is relatively new.

 

Recently I bought a new GPU ( gtx 1070) and a new HDMI cable. 

 

another trouble shooting step I would rather not do, is reformatting my disks and reinstalling windows completely. I think my monitor is about 4 years old now, however for those 4 years its constantly on in some way shape or form other than whenever I go to training and or work. So lets say ten hours a day on average. 

 

 

I will reply with my specs

 


PVT T. JENKINS | 15M2593

Reserve EOD Technician
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CPU : I7 4790K

Mainboard: Maximus 7 HERO

16 gigs of RAM

Nvidia GeForce 1070 GDDR5 with 8 gigs 

 

 

Running anti virus at the moment and want to do a boot time scan and malwarebytes as well. 


PVT T. JENKINS | 15M2593

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monitor is an AOC 2752H


PVT T. JENKINS | 15M2593

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Have you tried a different monitor? Probably the easiest way to tell if its the PC or monitor. 


GYSGT D. CARIDDO | 15M1540
Platoon Sergeant, 2nd Platoon | S-3 ITB Instructor | S-4 Map Team Specialist
India Company, 3rd Battalion, 1st Marines

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don't have another monitor


PVT T. JENKINS | 15M2593

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did a boot time scan, did malware scan, im good. still having the issue. 


PVT T. JENKINS | 15M2593

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A few questions.

 

Have you tried a different HDMI cable or different port on the video card?  

Does this happen randomly or after it has been on for awhile?

Does your motherboard have an HDMI port and does this problem occur if you use that instead of your nVidia card?

i know you said you have the latest drivers, but are they the drivers from nVidia or from Windows Update and have you tried to either re-install the latest drivers from nVidia or have you tried an earlier driver version?

 

if you don't want to re-install windows you might be able to try and use system restore to go back in time to a point where you knew it worked.

 

if you've done all this then I would definitely be questioning the monitor.  Especially if it's been on as long as you say it has.


PVT M. POWER |  15M3211
Infantryman

3rd Battalion, 1st Marines
 

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22 minutes ago, Pvt Power said:

A few questions.

 

Have you tried a different HDMI cable or different port on the video card?  

Does this happen randomly or after it has been on for awhile?

Does your motherboard have an HDMI port and does this problem occur if you use that instead of your nVidia card?

i know you said you have the latest drivers, but are they the drivers from nVidia or from Windows Update and have you tried to either re-install the latest drivers from nVidia or have you tried an earlier driver version?

 

if you don't want to re-install windows you might be able to try and use system restore to go back in time to a point where you knew it worked.

 

if you've done all this then I would definitely be questioning the monitor.  Especially if it's been on as long as you say it has.

 

 

yes i have tried a brand new HDMI

 

this happens at random

 

I use it through my NVIDIA card

 

I am also getting the blue screen of death


PVT T. JENKINS | 15M2593

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just did a clean reinstall of windows. its still happening. so its my monitor...


PVT T. JENKINS | 15M2593

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What caused the BSOD on the tv then? I am starting to think your gpu is bad. 


GYSGT D. CARIDDO | 15M1540
Platoon Sergeant, 2nd Platoon | S-3 ITB Instructor | S-4 Map Team Specialist
India Company, 3rd Battalion, 1st Marines

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The brand new GPU I purchased? I went from a 780 ti  to a 1070 this week. Idk what's going on . I'd like someone to team view my pc and do.a better diagnosis because I'm out of ideas


PVT T. JENKINS | 15M2593

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people are saying its a bad motherboard or power supply. If it was the power supply then would I just not have power? or is it not able to distribute it properly . 


PVT T. JENKINS | 15M2593

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if its a bad power supply or motherboard then your pc would just crash. There are several reasons though while you might get a black screen

 

1. bad or lose Display cable)

2.Bad or lose POWER CABLE ( not display)

3. Driver issues ( Check event viewer for display driver crashes)

4. Possible other unknown software

5. Power supply issue ( Normally your pc should crash her or something, or even start. Not sure what kind of PSU you have and how powerfull it is. In general it is always a good finger rule though to calculate power consumtion like this : 350w Mobo, + GPU usage ( this is a bit differenbt but lets be on the high site and say 150-200w there) on top of that you should claculate 100w for usb and other passive cards or HDD/SSD So in general if you have 600 Watt PSU you should be mee on the edge maybe but it should work. If you have 700 or above you should be pretty save from any power issues  ( I like to overkil my because i lower the strain on my psu so i installed a wooping 1200w in my pc) Most Displays have today ther power supply build in and those work or they burn down your house .. there is not sometimes yes and then sometimes not unless the power cable is not sitting good in it.

6. GPU Issues: those are rare. Most comming thing though with what you descripe would be maybe an minor issue with the port. Changing ports on your gpu gives normally a good indication. Other GPU issues are normally seen as artifacts etc. Anything beside that should normally trigger a driver crash actually . But you can sort of check that if you have checked anything else i mentioned above already.

a. Is this happening also when the pc is on idle ? (shake cable. monitor etc , just dont shake your main pc directly ) 

b.Check internal cable from the psu to the gpu (when the computer is turned off) 

c. Run a benchmark as long and often as possible 

d. report back to me with the results .. the more details you can give me what each thing did the more i can make a guess .

 

 

Beside that i cant really think of anything else.. Unless russia has hacked your pc and they are connecting to it :P 


PVT F. GUTBIER
Infantry Training Battalion

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I also see you bought a new GPU . Check that you also inserted it correctly ! and that all cables are conected correctly. IT would be rare if you get an DOA GPU 

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PVT F. GUTBIER
Infantry Training Battalion

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  I have had a issue like this before, It was  PSU. When you upgrade sometimes it uses more power which in turn causes the old PSU to fail slowly because it can't push the extra power. Here is a PSU calculator http://www.coolermaster.com/power-supply-calculator/

 

You can get a good one for around 80 bucks and it's worth it. 80+ gold is good, Just keep it to name brands like Cosiar, EVGA, and so on...

 

On a side note, My screen does go black and when it does it's because Nvida driver crashed. This happens sometimes but rarely. I am using a 60 inch tv as my monitor LOL 

 

 

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CAPT V. GAMBINO | 15M201
Platoon Commander
2nd Platoon, Delta Company


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Guys I sloved  it. It was the most simple of things you see. 

 

I conscripted my friend into bringing his monitor over, he went on to my pc and opened the graphics physx window. 

 

 

There was a tab that had the graphics process via the CPU. We selected my new GPU from there. 

 

 

 

No more blinking, no more sadness. 

 

 

 

 

 

 

 

 

 

I never did this for my 780 ti either.   My bad fam. My bad. 

 

 

 

 

On another noteam I still get the blue screen of death randomly but not often. Squad also crashes a lot. 


PVT T. JENKINS | 15M2593

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good to hear you solved one issue ( i totally forgot that some CPU's have build in display hardware ...lol .. need to remember that for the next time ;) )

 

If you can catch the bluescreen error i can see if i cant figure out what might cause that. Need to know what BSOD error you are getting. There are millions of reasons.. could be overheat as an example or anything else. Millions of possible causes. though if you have win 10 BSOD should only happen if something terrible is wrong so i would not ignore those. SSgt Sicuro seems to have found a good tool it seems. Else there is also the event log that should hold some info of the cause ( unless it is a drive failure ) 


PVT F. GUTBIER
Infantry Training Battalion

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Right. I'm pretty much out of time because I'm going on orders saturday. Real marine corps needs me now. But squad keeps crashing. That game is fun as fuck. Why can't I play it :(

 

 

 


PVT T. JENKINS | 15M2593

Reserve EOD Technician
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Squad is using Unreal. mhh How much ram do you have ? you could open task manager and let be in the background .. once it crashes be quick to check the graph.. I wonder if it could run out of memory or something like that 


PVT F. GUTBIER
Infantry Training Battalion

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its still doing it.... 

 

 

I have 16 gigs of ram 


PVT T. JENKINS | 15M2593

Reserve EOD Technician
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Once it goes black it never goes back.


SNA T. BLISS | 15M3165

Student Pilot

ACE Flight School

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Yea but how much of these 16 gigs of ram are you using when playing squad when it is crashing? i know ark can eat 22 gigs of my ram ( i have 64 though i am fine ) 


PVT F. GUTBIER
Infantry Training Battalion

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Posted (edited)

On 6/16/2017 at 0:10 AM, Pvt T. Jenkins said:

its still doing it.... 

 

 

I have 16 gigs of ram 

 

16 gigs is more than enough, the recommended requirements are 6 gigs or more. 

 

What brand of ram do you have? How many sticks is it? How are they connected to the mobo? Some mobos require dimm 2/4 to be used first, then dimm 1/3.

 

Also run memtest

Edited by LCpl Towers

LCPL J. TOWERS | 15M2912
Military Policeman | S-1 Personnel Clerk
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